6 training
courses
- Management Leadership
- Finance for non-finance
managers
- HR for non Human Resource
managers
- Managing Performance in
business
- Strategic Planning &
budgeting
- Delivering ROI on sales &
marketing spend
Management
Leadership
The Myths of leadership - what leadership
is not
Leadership principles
& theories
o Personal Effectiveness
o Inter-personal Effectiveness
o Communication
o Practise
Self development action
o Developing core skills of leadership
o Managerial learning skills
o Problem solving
Coaching & mentoring
o Developing your staff for high performance
o Practise
Finance
for non-finance managers
What is the difference? Understanding
terminology
o Financial Accounting versus Management Accounting
o Statutory accounts versus Management Accounts
o Group accounting, company accounting and segmental
reporting
o Cash versus Profit
Reading the financial statements
o Reading published accounts
o Profit & Loss, Balance Sheet and Cash flow
statements
o Accounting policies, materiality and disclosure
requirement
o Ratio analysis and interpretation
o Profitability, liquidity and gearing – what does
this all mean?
o Investment ratios for public companies
What to do when you need
more funds & do not have a budget? Preparing investment / capex /
business proposals
o Learning ROI calculations
o Break even analysis
o What to consider in calculating ROI
o Preparing the proposal ( includes template headings
)
o Group project - for coaching session
Financial decisions and
the time value of money
o Decision making process for a future investment
o Time value of money calculations
o Future value versus present value
HR
for non Human Resource managers
Managing staffing,
recruitment and hiring decisions
o How relevant are your job descriptions?
o The employee handbook
o Legal obligations
o Screening and Interviews
o Doing background checks
Performance management for
staff
o Induction & formal job training
o Continuing education & on the job instruction
o Performance evaluations / reviews
Performance planning for
staff
o Develope a performance driven work culture
o Engaging staff
Rewards and discipline
o Pay for performance schemes
o Using incentives to drive performance aligned to missions
o Disciplinary procedures
Managing
Performance in business
Performance monitoring the strategic way -
using the Balance Scorecard
o linking KRAs to missions/ department priorities
o Ensuring success in measurement criteria
o Linking the Balance Scorecard to HR performance
management
o What systems do you need to monitor performance
Management accounting
o What to look for in Profit & Loss
o Comparison with budgets & forecasts
o Reporting and responsibilities
o Variance analysis
o Identifying Key Results Areas in business
o Productivity ratios
Performance discussions at
management meetings
o Questions to ask
o Analysis to make
o Performance reporting at meetings &
presentations
Strategic
Planning & budgeting
Strategic planning and preparing a Business
Plan
o Environmental Analysis
o SWOT analysis (Internal analysis)
o Setting and linking Vision with Mission /
department priorities
o Business strategies
o Linking budgets to the Business plan
o Discussions on market & growth potential
o Case study
The Budgeting process
o Different methods of budgeting
o Forecasting
o Incremental budgeting – when can this be used?
o Phasing of sales targets and budget costs
o Scope of budgeting
o Cost centres, Profit centres & Investment
centres
Budgets are required to
deliver the strategic plan - learn how to do this
o Sales budgeting
o Capital Expenditure
o Expenses
o Understanding provisions and accruals
o Depreciation and cash flow
o Balance Sheet and Cash flow planning – when is this
important?
Delivering
ROI on sales & marketing spend
Identify the strategic sales and marketing
plan
o What goes into the plan
o Market analysis
o What is Sales force effectiveness
o What is Marketing effectiveness
What does success look
like ?
o What are the SMART objectives ?
o Qualitative versus Quantitative measurements
o Breaking down to tactics - do they
deliver the objectives ?
Calculating the Returns on
Investment
Checklist for
implementation & mistakes to avoid
Sign
me up for the programme